FAQ
How do I place an order on Gharsamma.com?
Simply browse our website and add desired items to your cart. Then proceed to checkout and follow the prompts to complete your purchase.
What payment methods do you accept?
We accept various payment methods including bank transfers, IME pay and cash on delivery (for select locations).
Do you offer international shipping?
Yes, we provide international shipping to many countries worldwide. Shipping fees and delivery times may vary based on your location.
What is the delivery time for orders?
Delivery times vary depending on your location and shipping method chosen. You can track your order's status online.
Do you offer door-to-door delivery service?
Yes, Gharsamma.com provides door-to-door delivery service for your convenience. Your purchases will be delivered directly to your specified address.
Can I return or exchange items if I'm not satisfied?
Once an order is confirmed, items cannot be returned or exchanged. Please ensure you review your order carefully before completing your purchase.
Are the products on Gharsamma.com authentic Nepali items?
Yes, all our products are sourced directly from Nepal, ensuring authenticity and quality.
Do you offer customer support?
Absolutely! Our customer support team is available to assist you with any questions or concerns you may have. You can reach us via phone, email, or WhatsApp.
Are there any additional charges for international orders?
Additional charges such as customs duties or taxes may apply depending on your country's regulations. Please check with your local customs office for more information.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery online.
Do you offer customization options for your products?
Yes, for select items. Contact us with your order number for details. Additional costs may apply.
At Gharsamma.com, we strive to provide a seamless shopping experience and excellent customer service. If you have any further questions or inquiries, please don't hesitate to contact us.
